OUR GROWING LIST OF NATIONWIDE PROVIDERS
See If One Is In Your NeighborhoodChiropractic Care
FAQs
Q. If my insurance covers chiropractic, can I use this benefit in conjunction with my insurance?
A. Pay the discounted amount at the time of service and submit the claim with your insurance carrier.
Q. Is there a limit on how many times I may use the chiropractic discount?
A. There is no limit on the number of times you and your family may use the benefit.
Q. How do I receive my discount when I go for treatment?
A. When making an appointment, be sure to tell the provider you are a member of UHS Chiropractic. Show your card with the UHS Chiropractic logo and pay the discounted rate at the time of service.
Q. Can I receive a discount at any chiropractor's office?
A. You must go to a participating provider in order to receive your discount. Find participating providers in the app or online, or Call Member Support Monday to Friday, 7:00 am to 7:00 pm and Saturday, 8:00 am to 5:00 pm Central Time for questions or help locating a provider.
Q. How do I get my chiropractor in the UHS Chiropractic network?
A. Recommend a Provider through the app, online or by calling Member Support. Submit the provider’s information, and UHS Chiropractic will contact the provider about joining the network.
Eyewear & Exams
FAQs
Q. Can I use this benefit if I already have vision insurance?
A. Depending on the type of insurance, the benefit may be utilized to reduce out of pocket expenses. For example, once the insurance benefit has been exhausted, you may use your discount to buy additional pairs of glasses or contacts.
Q. Is there a limit on the number of times the benefit can be used?
A. There is no limit on the number of times you or your family can take advantage of the savings.
Q. Can I use the benefit at any retail location?
A. No. To receive a discount, you must go to a provider in the Coast to Coast Vision network.
Q. Is this benefit insurance?
A. No. This is a discount eyewear and eye care program. You will pay the discounted price at the time of the purchase. There are no reimbursements or paperwork to file.
Q. What if the store is running a sale?
A. The discount cannot be combined with any other discounts or special offers.
Q. What do I do when I get to the location to get my discount?
A. Be sure to show the participating provider your membership card with the Coast to Coast Vision logo at the time of purchase.
Q. How do I get my eye doctor or optician in the Coast to Coast Vision network?
A. Recommend a Provider through the app, online or by calling Member Support. Submit the provider’s information, and Coast to Coast Vision will contact the provider about joining the network.
Q. How can I be guaranteed the greatest savings on contact lenses?
A. The greatest savings and selection for contact lenses is offered through the mail order program. Replacement contact lenses are discounted at 10% to 40% below retail.
Dental Care powered by Aetna Dental
FAQs
Q.What if my dentist is not a participating provider?
A.Recommend a Provider through t he app, online or by calling Member Support. Submit the provider’s information, and Aetna will contact the provider about joining the network.
Q. Can I receive a discount at any dental office?
A. You must go to a participating provider in order to receive your discount. Find participating providers in the app or online, or call Member Support Monday to Friday, 7:00 am to 7:00 pm and Saturday, 8:00 am to 5:00 pm Central Time for questions or help locating a provider.
Q. How many times can I use the Dental benefit?
A. There is no limit to the amount of times this benefit can be used.
Laser Surgery
FAQs
Q. How can I be guaranteed the greatest savings on contact lenses?
A. The greatest savings and selection for contact lenses is offered through the mail order program. Replacement contact lenses are discounted at 10% to 40% below retail.
Q. Is this benefit insurance?
A. No. This is a discount eyewear and eye care program. You will pay the discounted price at the time of the purchase. There are no reimbursements or paperwork to file.
Q. Can I use this benefit if I already have vision insurance?
A. Depending on the type of insurance, the benefit may be utilized to reduce out of pocket expenses. For example, once the insurance benefit has been exhausted, you may use your discount to buy additional pairs of glasses or contacts.
Q. Is there a limit on the number of times the benefit can be used?
A. There is no limit on the number of times you or your family can take advantage of the savings.
Q. Can I use the benefit at any retail location?
A. No. To receive a discount, you must go to a provider in the Coast to Coast Vision network.
Q. What do I do when I get to the location to get my discount?
A. Be sure to show the participating provider your membership card with the Coast to Coast Vision logo at the time of purchase.
Q. What if the store is running a sale?
A. The discount cannot be combined with any other discounts or special offers.
Q. How do I get my eye doctor or optician in the Coast to Coast Vision network?
A. Recommend a Provider through the app, online or by calling Member Support. Submit the provider’s information, and Coast to Coast Vision will contact the provider about joining the network.
Retail Pharmacies
FAQs
Q. How do I find participating pharmacies and compare prices? (Retail)
A. Tap Check Prices or call 800.800.7616 Monday to Friday, 7:00 am to 7:00 pm, and Saturday from 8:00 am to 5:00 pm Central Time to find participating pharmacies and compare prices.
Q. Is this a co-pay insurance card? (Retail)
A. No. This membership is a discount card offering reduced prices. You are responsible to pay the pharmacy 100% of the discounted price.
Q. What if the pharmacy doesn't recognize the card's name? (Retail)
A. Always make inquiries in person and be sure to bring your card with you. If the pharmacy still has questions, have them call the Pharmacist Help Desk number on the back of your membership card.
Q. Why didn't I get a discount at the participating pharmacy? (Retail)
A. Many pharmacies price some prescriptions at or below cost in order to draw customers to their store. If you present your discount card and the price is higher than the pharmacy’s retail rate or sale price, you will always pay the lowest price available.
Q. Will I always get a discount when I use my membership card? (Retail)
A. Not necessarily. Each pharmacy determines their own retail pricing.
Q. How do I qualify for the Prescription Assistance Program (PAP)? (Mail Order)
A. If the medication you need is available for the PAP, it will be prominently displayed in the search, directing you to request the program. A Customer Care Assistant will respond to your request within 24 hours to see if you qualify. Qualifications can depend on the medication, but common ones include having no prescription insurance coverage or meeting program income guidelines.
Q. How long does it take to get prescriptions mailed to me? (Mail Order)
A. You should allow 10-14 days for the prescription to be filled and delivered in the mail.
Veterinarian Network
FAQs
Q. What if I lose my pet ID tag?
A. Please call Pet Assure immediately and you will be sent a replacement within one business day.
Q. Can I visit a vet while travelling?
A. Pet Assure has veterinarians in all 50 states and Puerto Rico. If you move or are traveling, simply use the app to locate a veterinarian near your vacation spot or new home.
Q. How do I receive a discount?
A. You must confirm the provider is in the Pet Assure network before buying products or services. Present your membership card with the Pet Assure logo at the time of service to receive your discount and pay the discounted price.
Q. What if my veterinarian is not in network?
A. Recommend a provider through the app or online. Pet Assure will contact the provider about joining the network.
Q. How do I find a veterinarian?
A. Find providers in the Mobile app, online or by calling Monday to Friday, 7:00 am to 7:00 pm and Saturday, 8:00 am to 5:00 pm Central Time.
Q. What is discounted when I show my Pet Assure card?
A. Participating veterinary practices will give you a 25% discount on ALL medical care provided in the office by the veterinary staff. Examples include:
- Dental Cleanings
- Dental Exams and X-Rays
- Spays & Neuters
- Routine Care & Vaccines
- Diabetes Management
- Cancer Care
- Hospitalization
- Wellness Visits
- Surgical Procedures
- Allergy Treatments
- Sick Visits
- Emergency Care
- Tumor
- Ultrasound
- Parasite Screenings
Q. Are there any products or services not included?
A. A veterinarian may reduce or eliminate the discount on promotions or specials, food and flea products, routine boarding and grooming, services provided by a third-party and low-margin pharmaceuticals. Veterinarians are not required to discount non-medical services such as routine grooming and boarding, outsourced services such as blood work sent to a lab or an outside specialist, mileage fees, and products you take home such as medications and food. However, Pet Assure members get an additional 15% discount off the already discounted prices at www.PetCareRX.com on all products, including pet food, prescriptions, flea & heartworm preventatives, and more. Please note: You cannot combine the discount with other discounts or service packages.
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